‘Halloween 4’ Replacement Discs Offered Due To Audio Sync Issue
You can read the complete press release below.
On behalf of Anchor Bay and Scream Factory, we want to thank everyone that has purchased the Halloween Complete Collection. We hope you are enjoying it and all the work that went into bringing it to you, the fans. Unfortunately there is an audio sync issue with Halloween 4 that has always existed on that film with every release. We attempted to fix one of the problems prior to this release but in doing so, it created sync issues elsewhere in the film, which has now come to light. For the past two weeks we have been working to fix the problems that have arisen and we have been able to fix the sync issues at the 46 minute mark. We will be issuing a replacement disc to anyone that has been affected.
If you were affected by a Halloween 4 sync issue and would like a replacement disc sent to you, please follow these instructions:
In order to receive a replacement with the first batch being sent, send an e-mail to [email protected] no later than October 31, 2014 and include the following:
1) Proof of purchase (photo or scan of receipt or digital receipt from on-line retailer)
2) Your name
3) Mailing address
Your replacement disc will then be shipped to arrive no later than November 14, 2014.
Thank you again for bringing Michael home.